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FAQs

Do you offer free shipping?

Yes, I do! Shipping is always FREE. And once your jewelry is on its way, I’ll send you a tracking number so you can follow it all the way to your door.

Which payment methods do you accept?

I want shopping with me to be easy and secure. You can pay using American Express, Mastercard, Visa, Apple Pay, Google Pay, Shop Pay, and PayPal.

How is your jewelry made?

Each piece is handcrafted with lots of love and attention to detail. I work with the finest gems and materials to make sure your jewelry is both stunning and made to last.

Is your jewelry durable? Will it tarnish?

Yes, definitely. I use high-quality materials to make sure your jewelry not only looks beautiful but also lasts. My stainless steel pieces are 100% waterproof and will never tarnish.

How can I reach you?

I’m always here for you! Whether you have a question or just want to chat about my jewelry, you can reach out to me any day of the week.

My hours:

Mon – Fri: 9:00 AM – 5:00 PM

Sat – Sun: 10:00 AM – 3:00 PM

Email me anytime at: support@katiajewelry.com

  • Free shipping

    We always offer free shipping in the US.

  • Secure payment

    Pay securely and reliably with PayPal, Google Pay, Visa, Master Card and American Express.

  • 30 days right of return

    We offer a 30-day return or exchange guarantee.